How Performance Improvement Teams Were a Winning Strategy for Centegra Health System

Author

Frank L. Lordeman, Senior Partner, CEO Advisory Network​
​Frank has over 40 years of senior executive leadership experience in nationally recognized major integrated multi-hospital health systems.  Most notably he served as Chief Operating Officer of the Cleveland Clinic Foundation and Health System.

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When Illinois’ Centegra Health System and Northwestern Memorial HealthCare announced a merger in 2016, it was strategically important to both parties. However, by early 2017, Centegra encountered several financial issues that would 

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