Patients who have used Telehealth to get care during the COVID-19 crisis will not be going back to the bricks and mortar model. Now is the time to build out a virtual front door strategy that serves the subset of the population and is a potential revenue driver. A virtual front door is a collection of access points that includes Telehealth offerings, triage and care delivery for low acquity conditions. This service offering from the CEO Advisory Network will provide a strategy for a single point Telehealth solution. |
Rebecca Sykes
Partner |
With nearly 22 years of healthcare information management, information systems and hospital management experience, I'm an accomplished executive with extensive senior and executive level experience. I served as Chief Operating Officer, Senior VP of Resource Management and CIO at Mercy Health Select in Cincinnati, OH where I managed $11 million in Medicare shared savings in their first year of operation and oversaw a $400 million initiative to implement the Epic electronic health record system. I led the consolidation of Mercy Health's information technology function merging their seven health systems into one centralized organization called Mercy Health Information Technology (MHIT). In 2009, I successfully developed an information technology strategic plan which included the roll-out of an electronic medical record to 35 hospitals and an estimated 2000 owned physician practices. I am unique in that I have experience in information technology, data acquisition and healthcare process knowledge.
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