Nancy Steiger, Partner, CEO Advisory Network
Thank you Matt Sturm and ECG, and the Colorado Hospital Association for inviting me to participate on the collaboration panel at your recent conference on Leading Strategically. I’m grateful for the opportunity to talk about this inspiring and
relevant subject. Looking all around us, we can see that competition is alive and well and not necessarily a bad thing. But from my experience, collaboration often allows us to find the best of all, and when done well, working together actually makes us better. So how do you do that successfully?
Reflecting on my experience, a couple of principles for successful collaboration come to mind:
As a mission driven leader, collaboration is best when individual or organizational mission, vision and values are aligned.
Collaborations are best when they create something greater than the sum of what each can create on their own; it’s about the greater good.
It takes a team; individuals are part of and rely on teams. A collaboration’s success can’t rest on just one person.
As Covey says, start with the end in mind; how I think about it - how will working together make you and the communities you serve better than either can alone?
If you start with what you disagree on, it’s going to be a short conversation. So how do you figure out what you agree on? Remember, what we see depends on where we stand; that means you need to be a good listener, talk last, figure out how to inspire ideas, and keep asking questions, looking for the alignment and the common good.
You’re going to disagree but you don’t have to be disagreeable.
We must share resources for the greater good. Especially in this healthcare landscape. At the end of the day, if the patient isn’t served better, don’t do it.